This Health and Safety policy explains how Cleaners Harrow protects the wellbeing of employees, clients, visitors and members of the public while delivering professional cleaning services. Our aim is to prevent accidents and work related ill health, and to provide safe and healthy working conditions across all client sites.
Cleaners Harrow is committed to complying with all applicable health and safety legislation and recognised industry standards for cleaning operations. We continually review our procedures to improve safety performance and to reduce risks associated with our activities.
We work to maintain a safe, clean and well managed working environment by setting clear objectives:
To identify, assess and control risks associated with cleaning tasks, equipment, chemicals and client premises.
To provide training, information and supervision so that staff can work safely and confidently.
To supply and maintain suitable equipment, materials and personal protective equipment.
To investigate accidents, incidents and near misses and take corrective action to prevent recurrence.
To consult with employees on health and safety matters and encourage active participation in improving safety.
To review this policy regularly and update it in line with legal requirements and best practice.
Overall responsibility for health and safety within Cleaners Harrow rests with senior management. Management is responsible for ensuring that this policy is implemented, communicated and maintained throughout the business.
Supervisors and team leaders must make sure that cleaning tasks are planned and carried out safely, that staff are trained and equipped correctly, and that unsafe practices are challenged and corrected.
Every employee has a duty to take reasonable care for their own health and safety and that of others who may be affected by their actions. Staff must follow training and instructions, use equipment and personal protective equipment properly, and report hazards, defects and incidents without delay.
We conduct risk assessments for our cleaning activities and for the environments in which we work. These assessments identify significant hazards and set out control measures to reduce risks to an acceptable level.
Site specific risk assessments are completed where necessary, taking into account the nature of the premises, occupants, access routes and any special requirements. Safe systems of work and method statements are developed for tasks involving higher levels of risk, such as working at height, use of machinery, or handling hazardous substances.
Risk assessments and safe working procedures are reviewed regularly and whenever there are changes in working methods, equipment, products or legislation.
Cleaning chemicals are selected, stored, transported, used and disposed of in accordance with manufacturer instructions and relevant regulations. Control of Substances Hazardous to Health assessments are carried out for all hazardous products used during cleaning operations.
Employees receive training on the safe use of chemicals, including correct dilution, application methods, contact times, potential health effects and emergency procedures. Chemicals are only decanted into appropriately labelled containers and never into unmarked or food and drink containers.
We take steps to minimise exposure by using the least hazardous effective products, supplying appropriate personal protective equipment and ensuring adequate ventilation during use.
Cleaners Harrow provides suitable personal protective equipment for the work being undertaken. This may include gloves, eye protection, aprons, masks, safety footwear or other protective items as defined by risk assessments.
Employees must use the personal protective equipment provided, keep it in good condition and report any loss or damage immediately so that it can be repaired or replaced. Personal protective equipment is considered a last line of defence and is used alongside other control measures, not as a substitute for them.
All cleaning equipment and machinery is purchased, maintained and inspected to ensure it is safe and suitable for use. Electrical equipment is checked at appropriate intervals and removed from service if any defects are identified.
Staff receive training in the correct use of equipment such as vacuum cleaners, floor machines, carpet extractors and other specialist tools. No one may operate equipment unless they have been trained and authorised to do so.
Manual handling tasks, including lifting, carrying, pushing and pulling, are assessed to reduce the risk of injury. Staff are trained in safe lifting techniques and the use of handling aids where appropriate. Heavy or awkward loads are avoided or shared to reduce strain.
Slips, trips and falls are among the most common hazards in cleaning work. We reduce these risks by using appropriate signage, selecting suitable cleaning methods, and ensuring that wet floors are clearly marked and left to dry safely.
Cables and hoses are routed to minimise tripping hazards, and spillages are cleaned promptly and effectively. Employees must keep work areas tidy and report any floor defects, poor lighting or other environmental hazards they encounter on client premises.
All cleaners receive induction training covering general health and safety responsibilities, emergency arrangements and the specific risks associated with cleaning work. Further task specific training is provided where needed and refreshed at suitable intervals.
Written instructions, method statements and product information are made available to staff in a clear and understandable form. Supervisors monitor working practices to ensure that procedures are followed, providing guidance and additional training where required.
All accidents, injuries, cases of ill health, near misses and dangerous occurrences must be reported as soon as reasonably practicable. Cleaners Harrow keeps records of incidents and uses them to identify trends, learn lessons and implement improvements.
Employees are informed of emergency procedures for each site they work on, including fire evacuation routes, assembly points and first aid arrangements. Staff must cooperate fully with client procedures and follow the instructions of appointed persons during emergencies.
We encourage open communication on health and safety matters. Employees are invited to raise concerns, suggest improvements and participate in discussions about safe working practices during meetings, briefings or one to one discussions with supervisors.
This Health and Safety policy is reviewed at least annually and whenever there are significant changes to our operations or relevant legislation. Updated versions are communicated to all staff so that everyone understands their responsibilities and the standards required.
By working together and following this policy, Cleaners Harrow aims to deliver reliable, high quality cleaning services while protecting the health, safety and welfare of all those affected by our work.
Get the best value for your money cleaning services available in HA1 area by calling our cleaners Harrow today.
Price List
| Carpet Cleaning | from £ 55 |
| Upholstery Cleaning | from £ 55 |
| End of Tenancy Cleaning | from £ 95 |
| Domestic Cleaning | from £ 13.50 |
| Regular Cleaning | from £ 13.50 |
| Office Cleaning | from £ 13.50 |
*Price excluding VAT
*Minimum charge apply
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